BranchServ - Our History

A Heritage of Industry Leadership.

Custom Vault Corporation, BranchServ's parent company, was founded in 1984 and is now internationally recognized as the expert in the design and installation of complex, high security modular vault systems for U.S. Government, pharmaceutical, jewelry, armored car and banking applications.

The Financial Services Division of Custom Vault Corporation was created in 1999 to provide and service comprehensive physical and electronic security equipment for retail financial institutions. By combining deep product expertise and an embedded client service focus with extensive investment in technology and infrastructure, we have become the fastest growing equipment service provider to financial institutions. We now serve 12,000 branches on the East Coast and in the South Central region of the US.

BranchServ, a Division of Custom Vault Corporation

In 2006, our Financial Services Division became BranchServ, signaling our commitment to this segment and communicating our groundbreaking approach to service. BranchServ has indeed created a new service paradigm designed around a deep understanding of physical and electronic security equipment, security standards, branch operations and client needs. Our innovative service programs (TotalServSM, OnDemandSM and BranchPMSM ) have revolutionized the industry's approach to physical and electronic security equipment maintenance and service by providing clients with higher levels of service while dramatically reducing management complexity and costs.

On the equipment side of our business, BranchServ provides far more than just product. Our sales consultants bring an unparalleled level of experience and professionalism to the table. We partner with our clients to custom-configure standard product to exact business and site requirements while maintaining security standards. BranchServ's expert team of professional project managers works closely with client architects, construction and project managers to ensure a smooth project flow with strict adherence to deadlines and budgets. Our expert installation teams go the extra mile to ensure a smooth install, test and turnover of equipment and training of branch personnel.

BranchServ currently operates 5 service and installation branches and deploys almost 100 in-house Field Service Technicians. Our service team and footprint continue to expand as branch banking networks discover the BranchServ alternative to physical and electronic security equipment and service.

Follow Events

Schedule An Automation Demo In Our New In-House Demo Room - Featuring the LG LTA350 Recycler and the MX8800 from Nautilus Hyosung

Contact us to today to arrange an appointment for an Automation Demo.

2017 Trade Events:

Look for our Fall 2017 Schedule Coming Soon!