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BranchServ Launches State-of-the-Art Technology at Call Centers

BETHEL, CT - March 1, 2009 - BranchServ (, the leading supplier of physical and electronic security equipment and service solutions for bank branches across the United States , today announced that the company has increased its Call Center capabilities via the integration of new work order and dispatching software. This state-of-the-art technology utilizes enhanced routing techniques and optimizes efficiencies, allowing the company to better serve its customers.

“The new software allows us to ensure that our Call Centers provide the highest level of service for our customers,”says Gregory Navin, Vice President of Engineering and Information Technology for the company.  “BranchServ is committed to being a leading service provider for the banking industry and will continue to invest in the latest available technology to optimize the value of our service offerings.”

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Founded in 1999 as a division of Custom Vault Corporation, BranchServ provides physical and electronic security equipment and service solutions to nearly 3,000 bank branches and credit unions nationwide, including three of the ten largest branch banking networks in the United States .  The fastest growing provider in the industry, BranchServ combines a client-driven service focus with unparalleled experience; empowering branch networks to improve operational efficiencies, lower costs, enhance the end-customer experience and maintain the highest levels of security.


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