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BranchServ Selects Apacheta ServiceACE™ Mobile Field Service Application to Automate its Field Service Operations

Apacheta Partners With PEAK Technologies to Deliver Mobile Solutions to BranchServ and Other Supply Chain and Field Service Organizations

BETHEL, CT - September 26, 2011 - Apacheta, a mobile workflow application vendor, announced today that BranchServ, a leading independent provider of physical and electronic security equipment and service solutions for banks and credit unions, has selected its Apacheta ServiceACE™ mobile field service application to automate the company’s field service operations.

Apacheta partnered with PEAK Technologies to deliver a comprehensive solution toBranchServ and to extend PEAK’s supply chain and field service automation solutions beyond the four walls of the office and into the field

BranchServ is running a hosted version of ServiceACE through Apacheta Online, Apacheta’s software-as-a-service solution.  ServiceACE is a flexible mobile field service application that automates field service processes, enabling organizations to streamline operations, increase customer satisfaction and capture new revenue opportunities.  PEAK Technologies will supply BranchServ with Motorola ES400 Enterprise Digital Assistant (EDA) mobile devices and related life-cycle support services. Together, PEAK and Apacheta software will provide complete systems integration for BranchServ’s field service technicians, enabling them to increase productivity and ultimately enhance service value for the company’s client base.

“Using ServiceACE, our field service reps will be able to see their service call schedule, look up customer information, track parts inventory and access our repair knowledgebase, all from their mobile devices,” said Greg Navin, VP of Engineering and I.T. at BranchServ.  “In our business, it is critical that security equipment is serviced quickly and efficiently. ServiceACE will allow us to streamline our processes and therefore deliver better service to the customer.”

Through their partnership, Apacheta will leverage PEAK Technologies’ expertise in the supply chain and field service markets to expand its customer reach.  Likewise, PEAK Technologies will extend its existing supply chain solutions portfolio into the field to provide end-to-end automation solutions.  The companies will participate in joint sales and marketing activities.

“PEAK Technologies has an established customer base in supply chain automation and is a natural fit for tapping Apacheta’s mobile workflow applications for extending these solutions beyond the four walls,” said Don Grust, CEO of Apacheta Corporation.  “Together, we will provide BranchServ with a total package that leverages cloud computing to roll out the solution very quickly with a low upfront investment.”

“We are happy to partner with Apacheta to provide a complete solution for BranchServ and enable other organizations to more tightly integrate their mobile workforce and back office systems,” said Tim Wills, VP of Marketing & Support, of PEAK Technologies.  “By partnering with Apacheta, we are able to deliver best-in-class mobile solutions that we can tailor to meet the specific requirements of our customers.”

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Founded in 1999 as a division of Custom Vault Corporation, BranchServ provides physical and electronic security equipment and service solutions to nearly 7,200 bank branches and credit unions nationwide, including three of the ten largest branch banking networks in the United States .  The fastest growing provider in the industry, BranchServ combines a client-driven service focus with unparalleled experience; empowering branch networks to improve operational efficiencies, lower costs, enhance the end-customer experience and maintain the highest levels of security.


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