TotalServBranchPMOnDemand

Monitoring Service Schedule

Description of Services

Service

Explanation


Activation  
  Initial database build Entering of all branch site date, zones, call lists, emergency contacts, etc.
  Tellular Activation Cell account activation.
  SecureCom Activation Cell account activation.

Alarm monitoring  
  Basic Alarm Monitoring: with daily test Monitoring of alarm panel for alarm, restoral, and troubles signals and one test via primary communication channel per day.  Up to 16 zones.
  Basic Alarm Monitoring: with weekly test (networked Panels only) Monitoring of alarm panel for alarm, restoral, and troubles signals and one test via back-up communication channel per week. Up to 16 zones.
  Basic Alarm Monitoring: additional zones Alarm monitoring for additional zones (greater than 16 zones).

Open/Close  
  Open/close: log only All arming and disarming signals logged and stored.
  Open/close: supervised All arming and disarming signals logged and stored and verified via phone.
  Open/close: additional areas Arm and disarming signals for each additional area.  

Administration  
  BranchServ Remote Administration
(Only for DMP and Bosch Panels)
Enables BranchServ to conduct remote diagnostics and program alarm panels.  Enables BranchServ to add and delete users remotely.  Note: BranchServ will not disarm systems remotely.  Includes 24 set-up changes per branch per year.
  Client Web Access Enables Client to login to web portal, view account information, and request reports.

Cellular communication  
  Telular: weekly Back-up line of communication using Tellular cellular units with a single weekly test report to central station.
  Telular: daily Back-up line of communication using Tellular cellular units with a single daily test report to central station.
  Uplink: weekly Back-up line of communication using Uplink cellular units with a single weekly test report to central station.
  Uplink: daily Back-up line of communication using Uplink cellular units with a single daily test report to central station.
  DMP SecureCom: 406 (50Kb) DMP Cellular – Backup with daily auto test (most applications).
  DMP SecureCom: 408 (200Kb) DMP Cellular – Primary with hourly check-in with O/C signals.
  DMP SecureCom: 410 (300Kb) DMP Cellular – Primary with hourly test with O/C signals.
  DMP SecureCom: 416 (1,000Kb) DMP Cellular – Primary with 6-minute check-in with O/C signals.
  SMS 100 100 SMS Message Transmissions (only if Primary Plan is chosen)
  SMS 200 200 SMS Message Transmission (only if Primary Plan is chosen)

Contact BranchServ today for more information.